Privacy Policy

1 Overview

Pretty Mow'd Lawns ("we," "us," or "our") operates the website located at www.prettymowdlawns.com (the "Site"). This Privacy Policy explains what information we collect when you visit or use our Site, how we use that information, and the choices you have regarding your information.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Site.

This policy applies only to information collected through this website. It does not apply to information collected in person, by phone, or through other means.

2 Information We Collect

We collect only the information you voluntarily provide to us. We do not automatically collect personal information simply from visiting our website.

Information you provide through our contact form:

• Your full name
• Your phone number
• Your email address
• Your preferred service frequency (if provided)
• The message you write to us

We do not collect payment information, government ID numbers, social security numbers, or any other sensitive personal or financial data through this website.

Information collected automatically: Our web server may record basic technical information such as your IP address, browser type, and the pages you visit as part of standard server logging. This information is used only for server maintenance and security purposes and is not linked to your personal identity.

3 How We Use Your Information

We use the information you provide through the contact form for the following purposes only:

• To respond to your inquiry or service request
• To provide you with a service quote or estimate
• To follow up with you regarding your inquiry if you have not received a response

We will not use your contact information to send you unsolicited marketing emails, add you to mailing lists, or contact you for any purpose unrelated to your original inquiry without your explicit consent.

4 We Do Not Sell Your Information

We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes — ever. Your information stays with us and is used only to respond to you.

We may share your information only in the following limited circumstances:

• Legal requirements: If required to do so by law, court order, or governmental authority
• Protection of rights: If we believe disclosure is necessary to protect the rights, property, or safety of us, our customers, or others

Our website does not use Google Analytics, Facebook Pixel, advertising networks, or any other third-party tracking or analytics services. No third party receives your data as a result of visiting this website.

5 Data Storage & Security

Information submitted through our contact form is transmitted to us via email and stored in our email inbox. We use industry-standard security measures to protect our email communications, including encrypted transmission (TLS/SSL) between your browser and our web server.

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability using commercially reasonable means.

Our website is hosted on a secure server using HTTPS encryption. All data transmitted between your browser and this website is encrypted in transit.

6 How Long We Keep Your Data

We retain the information you submit through our contact form for as long as is reasonably necessary to respond to your inquiry and for general business record-keeping purposes. If you become a customer, your contact information may be retained as part of our normal business records for the duration of our business relationship.

If you would like us to delete your information from our records, please contact us using the details in Section 12 and we will honor your request promptly.

7 Cookies & Tracking

This website does not use cookies to track your browsing behavior, store personal preferences, or identify you across visits. We do not use advertising cookies, analytics cookies, or any persistent tracking technologies.

Your browser may temporarily store basic session information as part of normal web browsing functionality, but no personal identifying information is stored in cookies by this website.

Because we do not use cookies or tracking technologies, no cookie consent banner is displayed on this site. If we introduce any cookies or tracking in the future, this policy will be updated and a consent mechanism will be added where required by law.

8 Third-Party Links

Our website may contain links to third-party websites such as our Facebook and Instagram pages. These websites have their own privacy policies which are independent of ours. We have no control over the content or privacy practices of those sites and are not responsible for their policies.

We encourage you to review the privacy policy of any third-party website you visit through links on our site. Clicking a link to a third-party site means you are leaving our website and are subject to that site's terms and privacy policy.

9 Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to remove that information from our records.

10 Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we correct any inaccurate information we hold about you
• Deletion — Request that we delete your personal information from our records
• Objection — Object to how we process your personal information

To exercise any of these rights, please contact us using the information in Section 12. We will respond to your request within a reasonable timeframe and at no charge to you.

We do not discriminate against anyone who exercises their privacy rights. Exercising your rights will not affect your ability to receive services from us.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the website after any changes to this policy constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

This privacy policy was written in plain English to be as clear and understandable as possible. It is not intended as legal advice. If you have specific legal questions about your privacy rights, we recommend consulting a qualified attorney in your jurisdiction.